Update Your Phones (Soon!)
UPDATE: The can has been kicked down the road. You now have till January 2020. On Thursday of last week, Microsoft dropped a post on the Tech Communities page with pretty much no context. Here is the announcment: “To provide…
Quick Tip: Get Subscriber Access Usage Stats
So recently I had a task to figure out how often Subscriber Access was being used in an environment. Thankfully all of the data you need is in the SQL Database, specifically in the LcsCDR database. /****** – Author: Richard…
Recover a VVX Phone after a failed upgrade
So no one can tell me why this has happened yet and it appears as though the problem has been present for several weeks and nothing from Polycom but there is a problem with the 5.7.1 CAB files that are…
Quick Tip: Polycom VVX, Pin Auth, Login Names
Another day and another odd ball issue with Skype for Buiness and Polycom VVX Phones. So hopefully this helps someone along the way. Scenario So I have an existing common area phone that is attempting to pin auth into a…
Quick Tip: Finding SimRing Settings in the Database
In this scenario we have a user who is having his/her phone SimRing to an endpoint (such as their mobile device) yet the client doesn’t show any SimRing turned on. How can you verify in the database what is setup…
Quick Tip: Polycom VVX File Names
As the world might know, I’ve been playing around with VVX provisioning files for the better part of a few months. We added some basic Polycom Provisioning Server support to the skypevalidator.com website two months ago. I’ve been working on…
Quick Tip: Test Audio Service via Mobile
So we were presented with an interesting question. Can we use the Audio Test Service on the mobile client. When I tried to search for the object on my Windows Phone it didn’t find anything (I’ll be honest, could be…
SkypeValidator beta is now available
The transition from LyncValidator to SkypeValidator is nearly complete. Although many items look “similar” I can tell you under the hood it’s a complete rewrite of the code to attempt to make things much faster. So what are the big…
What I Use: Plantronics Voyager UC Focus Review
I don’t review devices all that often but today I find it necessary to say some words about the Plantronics Voyager UC Focus…wow…what a name. But now that we have gotten over the absolutely crazy name of the device let’s…
Fortigate Firewalls and Desktop Share Failure
I recently ran into a problem with Desktop Sharing and Lync. Typically, I start all of these troubleshooting sessions by looking at the common issues: certs, DNS, etc. but in this case I knew who to blame. Me! I recently…